Check out below for our FAQS! If you still have questions email contact@shopduckydreams.com :)
If you select store pickup - you will get a notifcation when your order is ready for pick up. Pick up hours are 8:30 am - 4:30 pm Monday - Friday. Pick Up is at Advantage Real Estate located at 1699 A Commercial St, Warsaw, MO 65355
We currently ship throughout the United States!
Orders are processed within 3 business days. After order is processed, shipping typically takes 3-5 business days.
We hope that you love all of your purchases from Ducky Dreams. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return. ALL SALE ITEMS ARE FINAL SALES AND NOT ELIGIBLE FOR RETURNS OR EXCHANGES. Items must be in perfect condition to be accepted for return. TAGS MUST BE ATTACHED! No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted.
We do not offer exchanges as this time.
The customer is responsible for return shipping costs. Options are USPS and UPS. No return authorization is needed, simply ship your item to:
Ducky Dreams
26232 Georgetown Ave.
Warsaw, MO 65355
Please included the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.
Damaged items must be reported within two days of the receipt of your order. Please email us at contact@shopduckydreams.com and forward photos of any damage.